Free tools

Calculators and templates for running call reviews. Free, and nothing to sign up for.

• Call QA scorecard builder

  Build a call quality scorecard for WhatsApp sales, support, forex or collections calls, score a sample call on it, and download it. Free, no account.

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• Call review sample size calculator

  How many calls to review per agent for a quality score with a stated margin of error, and how long reviewing them takes.

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